SafeNet Home

In today’s connected world, internet safety is a growing concern for all; especially for parents since every member of a household, from young to old, have access to internet-enabled smart devices. SafeNet Home puts this concern about online security at ease by adding a layer of protection to your home network. An add-on service to the Awasr FibreNet Broadband, it protects all connected devices from online threats like phishing, malware, viruses, and minimizes identity and financial theft. It also lets you control and manage internet access for every connected device.

Features of SafeNet Home

Parental Control & Reporting

Monitor your kids’ online activities and manage internet usage by setting up content filtering, or assign suitable internet usage profiles for each member of the family. Parents can also avoid the hassle of configuring restrictions on routers or individual devices, with centralised network-based controls. Access to a real-time customisable dashboard allows easy management of the use of the internet in your home.

Anti-Malware

The anti-malware identifies infected devices in the household by monitoring the traffic. It then determines and notifies the type of malware and the impact of it to the subscriber. It continually probes for weaknesses in your home network to protect connected devices from malware, phishing, and hackers.

AD Blocking

The inbuilt Ad Blocking feature automatically detects adverts or pop ups designed to cause harm to end users when browsing webpages on the internet. It adds another level of protection to all devices which access the internet from your home network.

Already a subscriber? Go to Safenet Portal

Benefits of SafeNet Home

Enables protection with a single click, without client software.

Helps parents manage screen time with homework and bedtime settings.

Live, customisable subscriber dashboard provides details on all blocked malware, internet usage and infected devices.

Allows content filtering for each member of the household.

Cost effective solution for unlimited number of devices.

FAQs

What features are available as part of SafeNet Home?

Parental Control, Anti-Malware, and Ad-Blocking services are available with the service.

What is Parental Control?

Parental Control provides content filtering which helps to keep your children safe when online at home by filtering inappropriate content online and monitoring web activity. Additionally, you can customise groups of users and control access to the internet by creating rules for each (e.g. length of time on the internet).

What is Anti-Malware?

Short for "malicious software," malware refers to software programme designed to damage or do other unwanted actions on a computer system. Common examples of malware include viruses, worms, trojan horses, and spyware. Awasr’s anti-malware solution detects, and informs on, malicious software accessing devices on the internet at your home.

What is Ad-blocking?

Ad-block is a feature that efficiently blocks ads on browser and apps with any network access (fixed, WiFi) and device. Ad-block efficiently improves end-users’ browsing experience by significantly accelerating the webpage download time and saving data quota. Users of the service can expect improvements of up to 30% in load page time.

How does SafeNet Home work?

SafeNet Home checks each website visited through your Fibrenet broadband connection. It sees whether any of the websites are on a list of ones that could potentially harm your device or compromise your personal data. If so, then you'll see a warning page. If you think the site is OK, you can override the warning and continue to the site.

Will I still need Anti-Virus protection?

Yes, as SafeNet Home works at a network level. It helps prevent infection from viruses, and phishing attacks when you're on the internet by warning you if you're about to visit a potentially harmful website. It works on all devices using your Awasr broadband connection. Anti-Virus protection complements SafeNet Home, giving you advanced online security protection for individual devices against viruses, phishing attacks and other internet threats. Once it's installed, it not only protects you when you're online but also from potential threats from other sources (like USB memory sticks).

Will SafeNet Home protect all devices connected to my Fibrenet broadband connection?

Yes, SafeNet Home works at the network level, meaning it’s applied to all devices that connect to your broadband network. It is seamless and requires no software to install or minimum systems requirements.

Will I need to install any hardware or software on my devices to use service?

No, this is one of the many benefits of using a network-based security service. The service is a cloud-based solution that does not requires any software or hardware installation.

Do I need to have an Awasr broadband connection to subscribe to the service?

Yes. As SafeNet Home works at a network level, you will need to be an Awasr broadband customer.

What is the minimum subscription period for the service?

There is no minimum commitment period for subscribing to SafeNet Home. You can use the service on monthly basis and cancel any time without any penalties.

Will my devices be protected outside of my home?

If you are accessing the internet through a mobile network or through another WiFi connection, the service will not be able to protect your devices.

What is the maximum number of devices that can be managed through the Parental control feature of SafeNet Home?

SafeNet Home supports unlimited number of devices.

Will devices connected to my Fibrenet service through Mesh WiFi devices, WiFi Extenders, or WiFi Repeaters still be able to use the service?

Yes. The SafeNet Home service will only work with devices directly connected to the Awasr provided router for the internet service. i.e. through the WiFi coverage of the device, or through an RJ45 Ethernet cable from the router to Laptops and PCs.

How can I configure my SafeNet Home portal?

You can configure your SafeNet Home portal by following the steps on the userguide found here

How do I reset my password to access the portal for SafeNet Home?

You can reset your SafeNet Home password through your My Awasr account or by calling our toll-free customer care number 80001000.

Select your plan

100 Mbps

Get Increased download speed up to 100 Mbps & upload speed up to 25 Mbps

25 Mbps Upload Speed
Unlimited Data
Video Streaming HD
SafeNet not Included
Jawwy TV App Not Included

OMR 24

Total price with VAT OMR 25.200

150 Mbps

Get Increased download speed up to 150 Mbps & upload speed up to 37.5 Mbps

37.5 Mbps Upload Speed
Unlimited Data
Video Streaming HD
SafeNet Not Included
Jawwy TV App Not Included

OMR 28

Total price with VAT OMR 29.400

250 Mbps

Get Increased download speed up to 250 Mbps & upload speed up to 62.5 Mbps

62.5 Mbps Upload Speed
Unlimited Data
Video Streaming 4K
SafeNet Included
Jawwy TV App Not Included

OMR 32

Total price with VAT OMR 33.600

350 Mbps

Get Increased download speed up to 350 Mbps & upload speed up to 87.5 Mbps

87.5 Mbps Upload Speed
Unlimited Data
Video Streaming 4K
SafeNet Included
Jawwy TV App Not Included

OMR 35

Total price with VAT OMR 36.750

500 Mbps

Get Increased download speed up to 500 Mbps & upload speed up to 125 Mbps

125 Mbps Upload Speed
Unlimited Data
Video Streaming 4K
SafeNet Included
Jawwy TV App Included

OMR 38

Total price with VAT OMR 39.900

750 Mbps

Get Increased download speed up to 750 Mbps & upload speed up to 187.5 Mbps

187.5 Mbps Upload Speed
Unlimited Data
Video Streaming 4K
SafeNet Included
Jawwy TV App Included

OMR 73

Total price with VAT OMR 76.650

1 Gbps

250 Mbps Upload Speed
Unlimited Data
Video Streaming 4K
SafeNet Included
Jawwy TV App Included

OMR 90

Total price with VAT OMR 94.500

Terms & Conditions

Terms & Conditions For Awasr SafeNet

Description

These Terms and Conditions (the “Agreement”) govern the provision to the customer entering into this Agreement (“You”) and use by You of Awasr’s Security Products “SafeNet Home”, if You are a personal customer, or “SafeNet Business” if you are a business customer (in each case the “Service”).

Awasr Security Products “SafeNet Home” and “SafeNet Business” provide personal and business customers with content filtering, anti malware, and advertisement blocking services when using the Fibernet suite of products.

1. Use of the Service.

Upon Your acceptance of these Terms and Conditions, Awasr grants You a non-exclusive, non-transferable right to access and use the Service for Your own use (at home for personal customers, and at business premises, for business customers). You may use the Service by configuring Your computer, IP-enabled electronic devices and/or network equipment settings to use the Service

2. Fees and Payment

You agree to pay all fees for use of the Service. Unless otherwise specified, such fees will be billed in arrears for each month with the Fibernet Broadband service, and are non-refundable. Payment will be made through the existing payment channels

3. Term and Termination

The subscription for the Service is provided on a monthly basis. Changes to a subscription will be reflected in Your next invoice. You may cancel your monthly subscription at any time either from within your My Awasr portal, or by contacting the Awasr Customer Care desk. You are responsible for all charges accrued on Your account up to the time of cancellation, including all fees within the subscription period in which you cancel. Upon termination of this Agreement, Your access to the Service will end and Awasr will not be responsible in any way for your loss of the Service or for your access to alternative services. Sections 6 (ownership), 7 (disclaimer), 8 (limitation of liability), and 11 (indemnity) shall survive termination, as shall any other provision which, by its nature, is intended to survive termination.

4. Change in Service

You acknowledge and agree that the Service may change over time, and that Awasr may make changes to the Service or to the pricing from time to time in its sole discretion.

5. Ownership

You acknowledge and agree that all software, data and know-how used in the provision and operation of the Service are owned exclusively by Awasr and its licensors, and are protected by copyright and other applicable intellectual property rights and You claim no ownership or interest in that software, data and know-how. Nothing in this Agreement grants You any rights to, and You agree not to, modify, adapt, alter, copy, reverse engineer or disassemble the Service, including without limitation any software or data contained therein, in any way.

6. Disclaimer

NEITHER AWASR NOR ANY OF ITS RESPECTIVE EMPLOYEES OR AGENTS MAKES ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE OF THE SERVICE. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, AWASR SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

7. LIMITATION OF LIABILITY

IN NO EVENT SHALL AWASR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR ANYONE ELSE INVOLVED IN CREATING, SUPPORTING, PRODUCING OR DELIVERING THE SERVICE (INCLUDING WITHOUT LIMITATION SUSPENDING OR DISCONTINUING THE SERVICE) BE LIABLE TO YOU WITH RESPECT TO THE SERVICE OR ANY ERRORS, OMISSIONS, OR INACCURACIES IN ANY CONTENT ACCESSIBLE THROUGH THE SERVICE. AWASR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS SHALL NOT HAVE ANY LIABILITY TO YOU OR ANY OTHER THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR LOST PROFITS, ECONOMIC OR SPECIAL DAMAGES OF ANY KIND, WHICH ARE RELATED TO THIS AGREEMENT OR THE PROVISION OF THE SERVICE HEREUNDER, EVEN IF AWASR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. AWASR’S CUMULATIVE LIABILITY TO YOU OR ANY PARTY RELATED TO YOU FOR ANY LOSS OR DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, OR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT OF FEES PAID TO AWASR BY YOU DURING THE THREE (3) MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION OR CLAIMS IN THE AGGREGATE, INCLUDING, WITHOUT LIMITATION, BREACH OF CONTRACT, BREACH OF WARRANTY, INDEMNITY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND OTHER TORTS. YOU ACKNOWLEDGE AND AGREE THAT THIS SECTION 8 REPRESENTS A REASONABLE ALLOCATION OF RISK AND THAT IN THE ABSENCE OF THESE LIMITATIONS OF LIABILITY, THE TERMS OF THIS AGREEMENT WOULD BE SUBSTANTIALLY DIFFERENT.

8. Acceptable Use

You agree, and shall cause all persons who you allow to use the Service to agree, that use of the Service shall be for lawful purposes only. You agree, and shall cause anyone you allow to use the Service to agree, not to use the Service for any of the following impermissible purposes (“Abuses”): (a) use of the Service in a manner that is prohibited by any applicable law or regulation; (b) use of the Service in a manner that violates the rights of any third party (including but not limited to intellectual property rights); (c) use of the Service for any invasive, infringing, defamatory or unlawful purpose; or (d) use of the Service in a manner that, in Awasr’s reasonable opinion, directly or indirectly, produces a negative effect on Awasr’s systems or network (including, without limitation, overloading servers on the Awasr network or causing portions of the Awasr network to be blocked).

9. Use of Data

You agree that Awasr may make use of your traffic data for research or educational purposes, or to improve the Service, so long as such data is in an aggregated form and does not identify You.

10. Governing Law

These Terms and Conditions and the relationship between You and Awasr shall be governed by and construed in accordance with the law of Oman.

11. Force Majeure

Except for the payment obligations hereunder, each of You and Awasr shall be excused from any delay or failure in performance of its obligations hereunder to the extent caused by reason of any occurrence or contingency beyond its reasonable control, including but not limited to, acts of God, earthquake, labour disputes and strikes, riots, acts of terrorism, war or other unanticipated occurrences or problems, and governmental requirements.

12. Severability

If any provision of this Agreement shall be held unenforceable by any court of competent jurisdiction, it shall be severed from this Agreement and the remaining provisions shall remain in full force and effect.