A1. Parental Control, Anti Malware, and Ad Blocking services are available with the service.
A2. Parental Control provides content filtering which helps to keep your children safe when online at home by filtering inappropriate content online and monitoring web activity. Additionally, you can customize groups of users and control access to the internet by creating rules for each (e.g length of time on the internet).
A3. Short for "malicious software," malware refers to software programs designed to damage or do other unwanted actions on a computer system. Common examples of malware include viruses, worms, trojan horses, and spyware. Awasr’s anti malware solution detects, and informs on, malicious software accessing devices on the internet at your home.
A4.Ad-block is a feature that efficiently blocks ads on browser and apps with any network access (fixed, WiFi) and device. Ad-block efficiently improves end-users’ browsing experience by significantly accelerating the Web page download time and saving data quota. Users of the service can expect improvements of up to 30% in load page time.
A5.Awasr SafeNet Home checks each website visited through your Fibernet broadband connection. It sees whether any of the websites are on a list of ones that could potentially harm your device or compromise your personal data. If so, then you'll see a warning page. If you think the site is OK, you can override the warning and continue to the site.
A6.Please access the User guide through the link below , and follow the steps to setup your SafeNet portal here
A7.Yes, as Awasr’s SafeNet Home works at a network level. It helps prevent infection from viruses, and phishing attacks when you're on the internet by warning you if you're about to visit a potentially harmful website. It works on all devices using your Awasr broadband connection. Anti-virus protection complements SafeNet Home, giving you advanced online security protection for individual devices against viruses, phishing attacks and other internet threats. Once it's installed, it not only protects you when you're online but also from potential threats from other sources (like USB memory sticks).
A8.Yes, Awasr SafeNet Home works at the network level, meaning it’s applied to all devices that connect to your broadband network. It is seamless and requires no software to install or minimum systems requirements.
A9.No, this is one of the many benefits of using a network-based security service. The service is a cloud-based solution that does not requires any software or hardware installation.
A10.Yes, as Awasr SafeNet Home works at a network level you will need to be an Awasr broadband customer.
A11.Yes, a 30 day free trial will be provided to users that wish to test the service however, you must cancel the service at any time before the end of the trial to avoid being charged. No refunds will be provided if you have not cancelled before the end of the trial period.
A12.The is no minimum commitment period for subscribing to Awasr SafeNet Home. You can use the service on monthly basis and cancel any time without any penalties. Note however that the service will be cancelled at the end of the month.
A13.If you are accessing the internet through a mobile network or through another wifi connection, the service will not be able to protect your devices.
A14.SafeNet Home supports unlimited number of devices.
25 Upload Speed
Unlimited Data
Video Streaming HD
SafeNet not Included
Jawwy App not Included
Ashal Education Included
10% International calls discount
unlimited calls to Awasr fixed
Total price with VAT OMR 28.350
10% International calls discount
unlimited calls to Awasr fixed
Video Streaming 4K
