Everything Managed for You
No upfront cost
All equipment included on one predictable monthly fee
Installed and maintained
Survey, design, installation and ongoing maintenance by AWASR
Grows with your business
Add cameras, storage or new locations at any point during the contract.
SmartSecure Highlights
Real-Time Events
& Smart Alerts
Integrated Access Control
& Secure Recording
Advanced AI-Powered
Surveillance
Intelligent Detection &
Video Analytics
BenefitsIncluded from day one
The subscription covers the full lifecycle of your surveillance system
- Site Survey & Consultation
- Customized Solution Design
- All Equipment Supplied
- Professional Installation
- System Configuration
- Secure Remote Viewing
- Local Recording & Storage
- Preventive Maintenance
- Fault Repair & Replacement
- Technical Support
- SLA Response Times
- Technology Refresh on Renewal
How It WorksFrom enquiry to ongoing support
- 1
Contact AWASR
Submit your details, and our Sales team will contact you to discuss your requirements
- 2
Site Survey
We visit your site and assess your requirements
- 3
Design & Proposal
We tailor the right solution to your needs, combining the best-fit technology, service, and pricing for your business.
- 4
Installation
We install, configure and commission the system
- 5
Managed Support
Ongoing maintenance and SLA-backed support
Contact Our Enterprise Team
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Frequently Asked Questions
SmartSecure is a managed surveillance service that provides the required surveillance equipment, professional installation, technical support, warranty, and system health checks throughout the service contract.
Yes. Professional installation can be included based on the selected solution, site requirements, and agreed scope of work.
Technical support is available throughout the service contract for troubleshooting and service-related technical issues, in accordance with the applicable support process.
SmartSecure is available for Enterprise, SME, Government, and Property customers across Oman.
Yes. An active Awasr Business Broadband connection is required to subscribe to and use the SmartSecure service.
Yes. Equipment provided by Awasr as part of the SmartSecure service is covered under warranty during the applicable contract period, subject to the service terms and conditions.
Recordings are stored locally at the customer’s premises using a Network Video Recorder (NVR), with storage capacity configured based on the agreed recording and retention requirements.
Yes. Additional cameras, storage capacity, or locations can be added during the contract period, subject to technical feasibility and applicable charges.
Yes. The solution can be designed based on the customer’s site, surveillance requirements, number of cameras, storage requirements, and other technical needs.
Pricing is based on the customer’s requirements, site conditions, selected equipment, number of cameras, storage requirements, and overall solution design. An official quotation will be provided after the requirements and site survey are completed.
Contact the Awasr Sales team to discuss your requirements. A site survey will be arranged where required, followed by the proposed solution and official quotation.